Terms of service
These terms and conditions apply when you use the site operated by MISUMISO (hereinafter referred to as the ``Company'') and the services provided by MISUMISO (hereinafter referred to as the ``Site'') (hereinafter referred to as the ``Service''). Applies to all relationships between users and the Company.
Article 1 (Users)
Users shall agree to these MISUMISO Membership Terms and Conditions (hereinafter referred to as the ``Terms'') and use the Service.
If any service has separate operational regulations, the User shall use the service in accordance with such operational regulations.
When using the Service, the User shall not engage in any act that causes inconvenience or disadvantage to third parties, any act that interferes with the operation of the Service, or any act that violates public order and morals.
Users shall not engage in any acts that may lead to criminal liability for violating copyright laws, such as reprinting, copying, storing, transmitting, quoting, or modifying all or part of the content posted on the Service without permission. Masu.
Article 2 (Account)
When receiving services, users must strictly manage user-specific information such as user IDs and passwords issued by the Company (hereinafter referred to as "accounts"), and must not transfer, buy or sell, or pawn, etc. to third parties. I assume that.
If a user loses their account, if they no longer use their account, if a third party learns of their account, or if they become aware of a third party's account, they shall promptly notify the Company.
The Company may delete accounts that have not been used for more than one year.
If we obtain information that indicates that an account issued to a user may have been leaked or used by a third party other than the user, we will notify the user in advance in order to protect the user's security. We may delete the account without notice and reissue the account to the user.
Even in cases that do not fall under the preceding paragraph, in order to properly operate the service, the Company may reissue the account issued to the user as appropriate and delete the old account at the same time.
Article 3 (Registration matters)
If there is a change in the account, address, or other registered information, the user shall immediately carry out the change procedures prescribed by the Company.
The User shall authorize the Company to use the registered address or e-mail address for the purpose of sending service-related notifications, direct mail, etc.
Article 4 (Obligations of users)
Users shall not use the Service for any illegal purpose.
If the Company or a third party suffers damage due to the use of the Service, the User shall compensate for such damage.
Article 5 (Copyright of content)
Users shall not copy or reproduce illustrations, photographs, designs, fonts, etc. (hereinafter referred to as "Contents") that can be used with the Service.
You acknowledge that the copyright of the content belongs to us.
Users may use the information provided by this site only to the extent that it is not subject to copyright restrictions, such as private copying of content by individual members as permitted by copyright law. However, the acts listed in the following items shall not be performed.
It is prohibited to resell, distribute, lend, or license the content to a third party.
Copy all or part of the image data of the content (those that have undergone automatic data restoration, data conversion processing, or only trimming processing) to a CD-ROM or other recording medium as digital data (such as film or photographic paper). Acts such as selling, distributing, transferring, lending, or transmitting to third parties (including acts through computer networks such as the Internet) are prohibited. However, even if the customer performs image processing/processing, data that has been processed/processed to a low degree is subject to this section.
Separate royalties will be incurred if you use the image data of the content as the main part to create a product for sale (commercialization use) such as those listed below. Calendars, personalized calendars, postcards, clear files, T-shirts, stationery, mugs, fans, fans, miscellaneous goods, etc. Separate royalties will also be incurred when used in public broadcasting.
It is prohibited to resell, distribute, lend, or otherwise license the use of all or part of the content to a third party.
Image data of content may not be used for pornography, adult magazines, adult videos, adult sites, dating sites, adult entertainment industry, etc., and may not have social validity as judged from the concept of public order and good entertainment. It cannot be used for other purposes.
Content image data may not be used for the purpose of slandering or slandering specific individuals, organizations, etc.
Regarding the image data of the content, use that gives the impression that the subject included in the data belongs to a specific political, religious, or ideological organization, or that gives the impression that the image data is for or against a specific political, religious, or ideological organization. Cannot be used to give.
The subject included in the image data of the content may not be falsely described or used in a manner that causes misunderstanding.
Content image data may not be used to give the impression that the subject is using or recommending a specific product or service.
It is prohibited to use the image data of the content in ways that damage the image of the subject.
Content image data cannot be used as an image character for companies, organizations, etc.
Article 6 (Payment)
In addition to these Terms, users shall comply with the fee regulations separately determined by the Company and displayed for products and services, and shall pay using the payment method separately determined by the Company.
Article 7 (Usage qualifications)
The Company may suspend the use of the Service or revoke the eligibility for use of the Service for any User who falls under any of the following.
If there is any falsehood in the registered information
If your account is used or allowed to be used illegally
If you interfere with the operation of the service
If there is a delay in payment for 3 months or more
If it turns out that you have been expelled in the past due to violation of regulations, etc.
If there is any other act that violates these Terms.
Article 8 (Disclaimer)
Although the Company will endeavor to ensure that there is no disruption to the operation of the Service, the Company shall not be held liable for any damage caused to the User due to interruption of the Service, suspension of operation, etc.
You agree that we may terminate the service or change the content if we deem it necessary. If you receive notice of changes to these Terms via email, website, or postal materials, please be sure to check the contents.
The Company does not take any responsibility if the User is unable to connect to the Internet or is unable to use the Service for any other reason.
Our company assumes no responsibility for any damage that may occur when using the content.
If the Company recognizes the loss of the user's eligibility to use the service, or if the company requests suspension of the user's eligibility to use the service, the materials and management information used to realize the service previously provided may be destroyed. Therefore, even if you apply for reinstatement of your usage eligibility after you have lost your usage eligibility and it is accepted, you may not be able to restore the service content to what it was before your usage eligibility was lost or suspended.
Article 9 (Regarding unauthorized use of credit cards)
Payment procedures at MISUMISO use SSL (encryption technology) to encrypt and send and receive information, and credit card information is managed by a payment agency with strong security under a thorough system.
However, we cannot be held responsible for any damage caused by unauthorized use of your credit card. note that.
Article 10 (Exchange of product if size does not fit)
If the following conditions are met, we will accept up to one size/model exchange free of charge.
Please contact us with your order number and inform us of your exchange.
① Try on clothes only in your home environment where you do not walk around with shoes on.
-We cannot accept exchanges or returns if the product has wrinkles, dirt, or deterioration.
②The exchange must be in the same condition as when delivered.
-If the tag is removed or the box is discarded/lost, we will not be able to replace it.
③The item must be tried on without touching the skin directly.
-Please try wearing socks.
④ Optional water-repellent and anti-fouling treatments must not be applied.
Size exchange: Available within 7 days after receiving the product.
[We cannot accept exchanges in the following cases]
*If the item you wish to exchange is out of stock
*For orders from overseas
*Products that have "non-exchangeable" written on the product page
*In case of multiple returns/cancellations
We will only accept returns if we do not have replacement stock.
Please note that we cannot accept cancellations or refunds for orders made by the customer, regardless of whether it is a regular product or a pre-order product. Thank you for your understanding.
Article 11 (Return, refund, and exchange of defective or defective products)
If the product is defective or defective, we will accept exchanges or refunds within 7 days of delivery. Exchanges and refunds are only available if the product is in unused condition and the outer box and accessories (including the delivery note) are all intact and intact. Please note that we cannot accept any requests beyond returns or refunds. Thank you for your understanding.
Please note that we will not be able to accept your order if the products are not available. We do not accept exchanges or refunds due to the convenience of the purchaser.
Exchanges will only be accepted if the desired product is in stock. If the product is defective or defective, please contact us within 7 days of receiving the product to request a replacement or refund. In addition, please return the affected product to the address specified by us within 10 days after receiving the product (days including the date of arrival).
Exchanges and return shipping charges due to defects or defects will be borne by our store.
Article 12 (About long-term absence/refusal of receipt)
After shipping, the shipping company will hold your package for 7 days from the first delivery.
If you receive an absentee note, please immediately request redelivery to the nearest store listed on the absentee note.
If the item is not received within 2 weeks after the shipping completion email is sent, the order will be automatically canceled.
If your package is returned due to long-term absence or refusal to receive it, we will charge the following fees for resending it.
Round trip shipping + handling fee = 1,200 yen
*If you are absent for a long period of time or refuse to receive the item, we may refuse future transactions.
*If past transactions are determined to be malicious, we may cancel or decline all transactions.
Article 13 (Agenda matters)
In the event that any doubt arises regarding matters not stated in these Terms or the interpretation of each provision of these Terms, the User and the Company shall discuss in good faith and attempt to resolve the issue.
Article 14 (Maintenance)
In order to maintain the operational status of the Service, the Company may temporarily suspend the operation of the Service at its discretion without prior notice to the User.
Article 1 (Users)
Users shall agree to these MISUMISO Membership Terms and Conditions (hereinafter referred to as the ``Terms'') and use the Service.
If any service has separate operational regulations, the User shall use the service in accordance with such operational regulations.
When using the Service, the User shall not engage in any act that causes inconvenience or disadvantage to third parties, any act that interferes with the operation of the Service, or any act that violates public order and morals.
Users shall not engage in any acts that may lead to criminal liability for violating copyright laws, such as reprinting, copying, storing, transmitting, quoting, or modifying all or part of the content posted on the Service without permission. Masu.
Article 2 (Account)
When receiving services, users must strictly manage user-specific information such as user IDs and passwords issued by the Company (hereinafter referred to as "accounts"), and must not transfer, buy or sell, or pawn, etc. to third parties. I assume that.
If a user loses their account, if they no longer use their account, if a third party learns of their account, or if they become aware of a third party's account, they shall promptly notify the Company.
The Company may delete accounts that have not been used for more than one year.
If we obtain information that indicates that an account issued to a user may have been leaked or used by a third party other than the user, we will notify the user in advance in order to protect the user's security. We may delete the account without notice and reissue the account to the user.
Even in cases that do not fall under the preceding paragraph, in order to properly operate the service, the Company may reissue the account issued to the user as appropriate and delete the old account at the same time.
Article 3 (Registration matters)
If there is a change in the account, address, or other registered information, the user shall immediately carry out the change procedures prescribed by the Company.
The User shall authorize the Company to use the registered address or e-mail address for the purpose of sending service-related notifications, direct mail, etc.
Article 4 (Obligations of users)
Users shall not use the Service for any illegal purpose.
If the Company or a third party suffers damage due to the use of the Service, the User shall compensate for such damage.
Article 5 (Copyright of content)
Users shall not copy or reproduce illustrations, photographs, designs, fonts, etc. (hereinafter referred to as "Contents") that can be used with the Service.
You acknowledge that the copyright of the content belongs to us.
Users may use the information provided by this site only to the extent that it is not subject to copyright restrictions, such as private copying of content by individual members as permitted by copyright law. However, the acts listed in the following items shall not be performed.
It is prohibited to resell, distribute, lend, or license the content to a third party.
Copy all or part of the image data of the content (those that have undergone automatic data restoration, data conversion processing, or only trimming processing) to a CD-ROM or other recording medium as digital data (such as film or photographic paper). Acts such as selling, distributing, transferring, lending, or transmitting to third parties (including acts through computer networks such as the Internet) are prohibited. However, even if the customer performs image processing/processing, data that has been processed/processed to a low degree is subject to this section.
Separate royalties will be incurred if you use the image data of the content as the main part to create a product for sale (commercialization use) such as those listed below. Calendars, personalized calendars, postcards, clear files, T-shirts, stationery, mugs, fans, fans, miscellaneous goods, etc. Separate royalties will also be incurred when used in public broadcasting.
It is prohibited to resell, distribute, lend, or otherwise license the use of all or part of the content to a third party.
Image data of content may not be used for pornography, adult magazines, adult videos, adult sites, dating sites, adult entertainment industry, etc., and may not have social validity as judged from the concept of public order and good entertainment. It cannot be used for other purposes.
Content image data may not be used for the purpose of slandering or slandering specific individuals, organizations, etc.
Regarding the image data of the content, use that gives the impression that the subject included in the data belongs to a specific political, religious, or ideological organization, or that gives the impression that the image data is for or against a specific political, religious, or ideological organization. Cannot be used to give.
The subject included in the image data of the content may not be falsely described or used in a manner that causes misunderstanding.
Content image data may not be used to give the impression that the subject is using or recommending a specific product or service.
It is prohibited to use the image data of the content in ways that damage the image of the subject.
Content image data cannot be used as an image character for companies, organizations, etc.
Article 6 (Payment)
In addition to these Terms, users shall comply with the fee regulations separately determined by the Company and displayed for products and services, and shall pay using the payment method separately determined by the Company.
Article 7 (Usage qualifications)
The Company may suspend the use of the Service or revoke the eligibility for use of the Service for any User who falls under any of the following.
If there is any falsehood in the registered information
If your account is used or allowed to be used illegally
If you interfere with the operation of the service
If there is a delay in payment for 3 months or more
If it turns out that you have been expelled in the past due to violation of regulations, etc.
If there is any other act that violates these Terms.
Article 8 (Disclaimer)
Although the Company will endeavor to ensure that there is no disruption to the operation of the Service, the Company shall not be held liable for any damage caused to the User due to interruption of the Service, suspension of operation, etc.
You agree that we may terminate the service or change the content if we deem it necessary. If you receive notice of changes to these Terms via email, website, or postal materials, please be sure to check the contents.
The Company does not take any responsibility if the User is unable to connect to the Internet or is unable to use the Service for any other reason.
Our company assumes no responsibility for any damage that may occur when using the content.
If the Company recognizes the loss of the user's eligibility to use the service, or if the company requests suspension of the user's eligibility to use the service, the materials and management information used to realize the service previously provided may be destroyed. Therefore, even if you apply for reinstatement of your usage eligibility after you have lost your usage eligibility and it is accepted, you may not be able to restore the service content to what it was before your usage eligibility was lost or suspended.
Article 9 (Regarding unauthorized use of credit cards)
Payment procedures at MISUMISO use SSL (encryption technology) to encrypt and send and receive information, and credit card information is managed by a payment agency with strong security under a thorough system.
However, we cannot be held responsible for any damage caused by unauthorized use of your credit card. note that.
Article 10 (Exchange of product if size does not fit)
If the following conditions are met, we will accept up to one size/model exchange free of charge.
Please contact us with your order number and inform us of your exchange.
① Try on clothes only in your home environment where you do not walk around with shoes on.
-We cannot accept exchanges or returns if the product has wrinkles, dirt, or deterioration.
②The exchange must be in the same condition as when delivered.
-If the tag is removed or the box is discarded/lost, we will not be able to replace it.
③The item must be tried on without touching the skin directly.
-Please try wearing socks.
④ Optional water-repellent and anti-fouling treatments must not be applied.
Size exchange: Available within 7 days after receiving the product.
[We cannot accept exchanges in the following cases]
*If the item you wish to exchange is out of stock
*For orders from overseas
*Products that have "non-exchangeable" written on the product page
*In case of multiple returns/cancellations
We will only accept returns if we do not have replacement stock.
Please note that we cannot accept cancellations or refunds for orders made by the customer, regardless of whether it is a regular product or a pre-order product. Thank you for your understanding.
Article 11 (Return, refund, and exchange of defective or defective products)
If the product is defective or defective, we will accept exchanges or refunds within 7 days of delivery. Exchanges and refunds are only available if the product is in unused condition and the outer box and accessories (including the delivery note) are all intact and intact. Please note that we cannot accept any requests beyond returns or refunds. Thank you for your understanding.
Please note that we will not be able to accept your order if the products are not available. We do not accept exchanges or refunds due to the convenience of the purchaser.
Exchanges will only be accepted if the desired product is in stock. If the product is defective or defective, please contact us within 7 days of receiving the product to request a replacement or refund. In addition, please return the affected product to the address specified by us within 10 days after receiving the product (days including the date of arrival).
Exchanges and return shipping charges due to defects or defects will be borne by our store.
Article 12 (About long-term absence/refusal of receipt)
After shipping, the shipping company will hold your package for 7 days from the first delivery.
If you receive an absentee note, please immediately request redelivery to the nearest store listed on the absentee note.
If the item is not received within 2 weeks after the shipping completion email is sent, the order will be automatically canceled.
If your package is returned due to long-term absence or refusal to receive it, we will charge the following fees for resending it.
Round trip shipping + handling fee = 1,200 yen
*If you are absent for a long period of time or refuse to receive the item, we may refuse future transactions.
*If past transactions are determined to be malicious, we may cancel or decline all transactions.
Article 13 (Agenda matters)
In the event that any doubt arises regarding matters not stated in these Terms or the interpretation of each provision of these Terms, the User and the Company shall discuss in good faith and attempt to resolve the issue.
Article 14 (Maintenance)
In order to maintain the operational status of the Service, the Company may temporarily suspend the operation of the Service at its discretion without prior notice to the User.